FREE SHIPPING ON ORDERS OVER $100

FAQs

Shipping

How much is shipping?

Shipping Rates

When will I receive my item?

Shipping Time

What shipping company do you use?

Courier

Where is my package?

Tracking

Returns

Do you accept Returns?

Return Policy

Can I return Clearance items?

Clearance

Can I cancel my order?

Cancellations

Received the wrong item/damaged item! What do I do?

Damage

Can I return my purchase to my local Casually Hip store?

Dryden Store

Payments

What types of payment do you accept?

Payment Methods

What Currency do you use?

Pricing

Is it safe to enter my credit card information?

Card Security

Can I get the Ontario First Nations Point-of-Sale Exemption on my online order?

First Nations

When will my refund show up?

Refunds

Privacy

What is your Privacy Policy?

Policies

How long do you store my personal information?

Storage

Do you sell my email or contact information?

Third Parties

Does your site install cookies?

Cookies

How do I unsubscribe from your promotional emails?

Promotions

Contact

How do I contact Casually Hip?

Email/Address

What if I need to speak to someone directly?

Phone

Can I contact you through social media?

Social Media